Choose your device and follow the LEMO TV setup steps. Keep your welcome message nearby for your login details, and contact us if you get stuck.
Install a compatible player with Downloader, then sign in.
Send the device model, player name and the exact error message. Do not send your password or payment details.
Message supportUse Ethernet where possible. If Wi-Fi is your only option, keep the streaming device close to the router and check speeds at the TV.
Check spelling and spaces in login details, refresh the guide, restart the player and confirm you are within your plan’s simultaneous-stream limit.
Yes. Request a free trial to check the channels, picture quality and your internet connection. No card is required for the trial.
Check the welcome message sent with your trial or subscription. You'll need the server address, username and password. If you can't find it, contact us with your order reference.
Send us the make and model before buying a plan. We'll check the available player options and tell you which setup instructions to follow.
Tell us which device you use and what you'd like to watch. We'll help you get a trial set up so you can decide for yourself.